At Conflayt, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect personal data when you interact with us through our website, such as when you place an order or sign up for our newsletter.

Types of Information We Collect:

• Personal Information: Name, email address, shipping address, billing address, phone number.

• Payment Information: Credit card details, Klarna payment information.

• Order Information: Product details, order history, purchase behavior.

• Device & Browsing Data: IP address, browser type, device information, location data, cookies.
  
  

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To fulfill your orders, process payments, and deliver your items.

• Customer Support: To respond to inquiries and provide customer service.

• Marketing: To send you promotional emails, offers, and updates (you can opt-out at any time).

• Improvement of Services: To improve our website and services based on customer feedback and analytics.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  
  

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3. Sharing Your Information

We respect your privacy and will not share your information with third parties, except when necessary to fulfill your order or comply with legal requirements.

We may share your information with:

• Payment Processors: Such as Stripe and Klarna, for payment processing. These services have their own privacy policies, and you should review them.

• Shipping Providers: To ensure delivery of your order (e.g., DHL, FedEx, etc.).

• Legal Authorities: If required by law or in response to a legal request.
  
  

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4. Klarna and Payment Information

If you choose to use Klarna for your payment, the following applies:

• Klarna will collect your personal and payment details in accordance with their own privacy policy.

• Your use of Klarna is governed by Klarna's terms and conditions and privacy policy, which you can review on [insert Klarna link].

• We do not store your sensitive payment information such as credit card details. These are handled securely by Stripe and Klarna.
  
  

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5. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve your shopping experience.

• Necessary Cookies: For website functionality (e.g., shopping cart).

• Analytical Cookies: To track website performance and user behavior.

• Advertising Cookies: To serve relevant ads based on your browsing activity.

You can disable cookies in your browser settings, but this may impact the functionality of our website.

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6. Data Security

We use industry-standard encryption and security measures to protect your personal information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

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7. Your Rights

You have the right to:

• Access: Request a copy of your personal data.

• Rectify: Correct any inaccurate or incomplete information.

• Erase: Request the deletion of your data (under certain conditions).

• Object: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@conflayt.com 

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

📧 info@conflayt.com